PROMPTit Community Q&A
Curated answers from the team on AI image tools, prompts, bulk tasks, scheduling, credits and troubleshooting — written for Shopify merchants.
Recent answers
Yassine
How do I install PROMPTit on Shopify?
Install PROMPTit from the Shopify App Store, approve product and file access, and the app opens on Home on the Free plan with 5 images.
Maya
Can PROMPTit remove watermarks from photos?
Yes. Magic Eraser finds images with watermarks, logos or overlay text using your condition prompt and replaces them with clean versions.
Liam
What is a condition prompt for?
It tells the AI which images need editing. Each image is checked first, and only matching images are edited and use credits.
Yassine
Can I process one collection only?
Yes. Choose Specific Collections in the first step, then tick the collection on Choose Specific Items. Only its products are processed.
Maya
Can I schedule a task to run overnight?
Yes. On Review and Submit, choose Schedule this task to run later and pick a date and time in your local time zone, such as 2 AM.
Liam
How many credits does one image use?
One. Each image generated successfully uses 1 credit, whether it replaces an original or adds a lifestyle image. Failed images are free.
Yassine
How can I raise my Image Quality Score?
Raise both parts: upscale low-resolution images and add lifestyle images to products with few photos, then click Refresh Report on Home.
Maya
Which languages does PROMPTit support?
Twelve: English, French, German, Spanish, Italian, Portuguese, Dutch, Swedish, Polish, Japanese, Korean and Chinese (Simplified).
Getting started
8
Install, first task, the Home dashboard, and how PROMPTit works.
AI image features
8
Upscaling, watermark removal, sharpening, backgrounds, and lifestyle images.
Prompts & options
8
Condition prompts, instructions, image limits, watermark, and context.
Bulk tasks
8
Product selection, collections, large catalogs, and task drafts.
Scheduling & history
8
Scheduled and recurring tasks, task statuses, retries, and results.
Plans & credits
8
Free and paid plans, credit usage, rollover, packs, and gift codes.
Image quality
7
Image Quality Score, resolution, results, and keeping originals safe.
Languages & notifications
6
Interface languages, watermark language, and task emails.
Troubleshooting
8
Failed tasks, unchanged images, stuck tasks, and contacting support.