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Get help and contact support

PROMPTit Getting started

Reach the PROMPTit team by email, WhatsApp or the contact form, and what to include.

The Support card on Home links to the user guide, FAQ, Contact Support and the privacy policy. You can also reach the team directly:

To get a fast answer, include your store's myshopify.com address, the task ID from History, the feature you used and a screenshot of the Error Log if there is one.

Related articles

Install PROMPTit from the Shopify App Store Add PROMPTit to your store, approve access, and open the app from Shopify admin. How PROMPTit works Pick one AI feature, choose products, describe what to change, and PROMPTit edits images in the background. Find your way around the app What each page in the PROMPTit menu is for: Home, New Task, History, Settings and Plans.