Skip to content

Community Q&A

The new image looks wrong. Can I fix it?

Yes. Remove it in Shopify and re-upload your original, then refine the instructions, protect product details and test on a few products.

Maya

Customer Success ·

Open the product with Edit in Shopify, delete the unwanted image and upload your original copy again.

Then make the instructions more specific, add Do not change the product, tick Consider product title and test on a few products before rerunning.

Related help article: Read the guide → — The AI result is not what I expected