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Community Q&A

Why is my task still Pending?

Another task for your store is probably still processing. Tasks run one at a time; if nothing is processing for 30 minutes, contact us.

Maya

Customer Success ·

Tasks for one store run one at a time, so a Pending task waits for the current one. Filter History by Processing to check.

If nothing is processing and it has been pending for more than 30 minutes, cancel and retry it, or contact support with the task ID.

Related help article: Read the guide → — My task stays Pending