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A scheduled task did not run

PROMPTit Troubleshooting

Check the scheduled time, the queue, your credits and the automation status.

If a scheduled or recurring task did not start when expected, check these points in History:

  • Time — open the task details and confirm the scheduled time. Times are shown in your local time zone.
  • Queue — if another task was running, the scheduled task waits as Pending until it finishes.
  • Credits — a run that starts with no credits fails right away; look for a Failed task with a limit message.
  • Automation status — in Scheduled Task Automations, make sure the row is Active and check the Next Run Date. Finished means all repetitions are done.

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